Terms of Use
Last updated: June 4, 2026 · Applies to the CORA Records Request Portal
These Terms of Use govern your access to and use of the City of Fruita CORA Records Request Portal (the "Portal"). By accessing or using the Portal, you agree to be bound by these terms. If you do not agree, do not use the Portal — you may still submit a public records request in person at City Hall or by mail.
1. Purpose of the Portal
The Portal is provided by the City of Fruita solely to facilitate the submission, tracking, and fulfillment of public records requests under the Colorado Open Records Act, C.R.S. § 24-72-201 et seq. ("CORA").
Use of the Portal does not alter your rights or the City's obligations under CORA. Submitting a request through the Portal is equivalent to submitting a written CORA request by any other means. The City reserves the right to fulfill requests through any lawful means regardless of the delivery preference selected in the Portal.
2. Eligibility & Accounts
The Portal is available to any person who may lawfully submit a CORA request. There is no residency requirement — CORA grants the right to inspect public records to any person.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to update it as necessary. The City may suspend or terminate accounts that provide false information or that are used in violation of these terms.
You may not create an account on behalf of another person without their express authorization, and you may not share your account credentials with others.
3. Accuracy of Submitted Information
You agree to provide truthful and accurate information when submitting a request, including your name, contact details, and description of the records sought. Providing false contact information may result in your inability to receive responsive records or cost estimate notices.
CORA does not require requesters to identify themselves or state the purpose of their request. However, contact information is required for the City to fulfill the request and communicate with you. The City will use this information only as described in the Privacy Policy.
4. Fees & Payment
The City may charge fees for research, retrieval, and copying of records as permitted under C.R.S. § 24-72-205. You will always be notified of any estimated fees before they are incurred and before records are provided. You are not obligated to proceed if you do not agree to the estimated fees.
Payment of fees is required before records are released unless the City waives fees at its discretion. By proceeding after receiving a fee estimate, you agree to pay the assessed fees in accordance with the payment terms provided.
Fees are non-refundable once records have been compiled and provided, even if you determine the records are not what you were seeking. Fees for research time may be assessed even if no responsive records are found, where permitted by law.
5. Prohibited Use
You agree not to use the Portal to:
Submit requests containing false, fraudulent, or misleading information.
Harass, threaten, or intimidate City staff or other individuals.
Attempt to gain unauthorized access to City systems, databases, or other users' accounts.
Introduce malicious code, viruses, or any software intended to damage or interfere with City systems.
Systematically scrape, crawl, or automate submissions in a manner that places unreasonable load on City infrastructure.
Use records received through this Portal in violation of any applicable law, including laws governing personal privacy, defamation, or intellectual property.
Circumvent any security measures or access controls implemented in the Portal.
The City reserves the right to deny portal access, terminate accounts, and refer matters to law enforcement for violations of these prohibitions.
6. Records & Exemptions
Not all records held by the City are subject to public inspection. Colorado law exempts certain categories of records from disclosure, including but not limited to personnel files, attorney-client privileged communications, ongoing criminal investigation records, and certain law enforcement records. The City will identify any exemptions applied when responding to your request.
Submission of a request through this Portal does not guarantee that responsive records exist or that all responsive records will be disclosed. The City's response will be governed solely by CORA and applicable law.
If you believe a record has been improperly withheld, you have the right to seek judicial review under C.R.S. § 24-72-204(5). The Portal is not the appropriate venue for challenging a denial — please contact the City Attorney's office or consult legal counsel.
7. Intellectual Property
The Portal software, design, and content — excluding public records themselves — are the property of the City of Fruita or its licensors. You may not reproduce, distribute, or create derivative works from Portal content without prior written permission.
Public records provided in response to a CORA request are government works and are generally not subject to copyright protection. However, third-party materials that may be included within government records (such as attached documents created by private parties) may retain their original copyright. It is your responsibility to comply with applicable copyright law when using records you receive.
8. Disclaimer & Limitation of Liability
The Portal is provided "as is" without warranties of any kind. The City does not warrant that the Portal will be uninterrupted, error-free, or free of viruses or other harmful components. The City may take the Portal offline for maintenance at any time without notice.
To the fullest extent permitted by the Colorado Governmental Immunity Act, C.R.S. § 24-10-101 et seq., the City shall not be liable for any damages arising from your use of or inability to use the Portal, including but not limited to lost data, service interruptions, or delays in request processing caused by technical failures.
Nothing in these Terms limits the City's obligations or your rights under CORA itself.
9. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles. Any disputes arising from the use of this Portal shall be subject to the exclusive jurisdiction of the courts of Mesa County, Colorado.
10. Changes to These Terms
The City reserves the right to modify these Terms of Use at any time. Changes will be posted to this page with an updated effective date. Your continued use of the Portal after changes are posted constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must stop using the Portal.
Questions About These Terms
If you have questions about these Terms of Use, please contact the City Clerk's Office:
325 E. Aspen Ave.
Fruita, CO 81521
Email: cityclerk@fruita.org
Hours: Mon–Fri, 8am–5pm